00 33 (0)4 50 51 52 34 6 chemin de Colmyr, 74000 Annecy - France
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    Frequently asked questions

    To reserve your room, thank you for checking the availability for date chosen by using the on-line reservation system, then select the type of wished room, and complete the form of reservation. A confirmation of your reservation will be sent to you by e-mail.

    Check-in: 14h – Check-out: 11h.

    Yes, according to the morning’s reception.

    According to the availability of the hotel. Thank you for consulting the availability on our on-line reservation system.

    No, but we can propose a triple room at the same price than a double room. We can add a baby bed free of charges for your child, until 2 years. No spare bed can be installed in the room.

    Some of the rooms of the hotel are equipped with balconies and terraces: Please contact our team. They will be delighted to guide you.

    Yes, all the rooms of the hotel are non-smoking.

    There are 1 building of 5 floors with elevators

    Yes, some rooms, on request to the reception, and according to availability.

    Unfortunately, our hotel is not adapted yet to welcome the people with reduced mobility.

    Closed luggage storage is available free of charge on the ground floor.

    We have free secure private parking.

    Our hotel do not dispose of an internet terminal, but of a free and unlimited WiFi connection, on simple request to the reception.

    The WiFi is available in all the hotel.

    We have rooms with seen on the yard, according to the availability of the hotel, thank you for contacting us for more information.

    In the hotel, receptionists take turns every day of the year to satisfy our clientele and speak several languages: French, English, Italian, Spanish.

    You will receive a written confirmation as soon as you will have made your reservation on our on-line system. On this confirmation, you will find the code of your reservation as well as the code of cancellation. To cancel your reservation, connect on our site with these codes then in the part “Rates and Reservations “, click on ” See / Cancel Reservations “, and follow the instructions. You’ll can cancel your reservation only in case you will have met the deadlines indicated on the politics of cancellation (see your confirmation of reservation).

    If you have any other questions, do not hesitate to contact us